Website Maintenance Plan

Your website is never “done.” To stay secure, fast, and effective, it needs regular care. Our maintenance plans keep your site protected, optimized, and ready to grow with your business.

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1) Why Ongoing Maintenance Matters

Security & Compliance

• Stay Updated: Regular patching of CMS core, plugins, and themes.
• Threat Protection: Malware scans and proactive monitoring.
• Safe Backups: Encrypted and tested restore points.
• Peace of Mind: Privacy and compliance standards maintained.

Search Visibility

• Technical SEO: Fix errors, speed up pages, optimize metadata.
• Fresh Content: Keep your site relevant for search engines.
• User Experience: Improve engagement metrics that boost rankings.

Performance & Conversion

• Speed: Regular testing and optimization for faster load times.
• Usability: Data-driven tweaks for better visitor experience.
• Conversion Paths: Stronger CTAs and streamlined funnels.

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2) What’s Included

Minor Updates (No Extra Cost)

• Small text or image edits
• Menu and link adjustments
• Basic metadata updates (titles, descriptions)
• Minor code changes in PHP, JS, HTML/CSS
• Product/catalog or calendar updates

Advanced Add-Ons

• New page builds and blog setup
• Homepage sliders, navigation systems
• Forms, maps, and custom integrations
• E-commerce: catalogs, carts, and payment gateways

E-commerce services require additional security and compliance steps, billed separately.

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3) How We Work

• Request System: Submit tasks through our ticket desk for full tracking.
• Guaranteed Turnaround: Response times depend on your plan tier.
• Emergencies Covered: Critical security patches applied immediately.
• Weekend Work: Available with a rush fee when urgent.

Your Role

• Provide content (text, images) in digital format.
• Review and approve updates quickly.
• Respond to queries promptly to avoid delays.

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4) Terms & Policies

• Billing: Annual contract; billed monthly or quarterly in advance.
• No Rollovers: Unused incidents don’t carry forward.
• Scope: Covers maintenance tasks only; third-party issues quoted separately.
• Flexibility: Upgrade anytime. Cancel with 30-day notice. Quarterly reviews included.

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Maintenance Plans & Pricing

Note: An “incident” is a small task (≈30 min). Bigger updates are quoted separately. Weekend/holiday requests may incur rush fees. Taxes extra.