Brochure Structures for NDIS Service Providers: Simple, Moderate & Detailed

Last updated on September 20, 2025

Why Brochures Matter in the NDIS World

NDIS participants often navigate a complex system. They’re seeking clarity, reassurance, and providers they can trust. Brochures give you the opportunity to speak directly to them in a visual and engaging way.

• Simplify service explanations
• Support culturally and linguistically diverse participants
• Offer visual storytelling for those with limited literacy
• Reinforce your brand and values

1. Simple Brochure (Trifold or One-Page Flyer)

This version is ideal for quick handouts at events, community visits, clinics, or as a social media downloadable.

Suggested Sections

• Cover Panel
  Logo and tagline
  A warm, inclusive photo
  A simple message like “Supporting You Through Every Step of Your NDIS Journey”
• Who We Are
  A short introduction (2–3 sentences)
  Emphasize values like choice, inclusion, and care
• Our Services
  Bulleted list or icons: Core Supports, Capacity Building, Support Coordination, In-home care, Community access
• Why Choose Us
  NDIS registered provider, Friendly and qualified team, Multilingual support, Flexible and reliable
• Contact Information
  Phone, email, website, QR code, social media links

Best printed on glossy A4 paper and folded into thirds. Keep language simple and avoid jargon.

2. Moderate Brochure (Bi-fold or 4-Page Booklet)

This version gives a more structured view of your services and is ideal for first consultations, home visits, or email follow-ups.

• Page 1: Cover – Business name, logo, tagline, QR code
• Page 2: About Our Organisation – History, values, locations, testimonials
• Page 3: Our Services – Core Supports, Capacity Building, Support Coordination (use icons/illustrations)
• Page 4: How to Get Started – Step-by-step guide with eligibility info and contacts

3. Detailed Brochure (6–10+ Page Booklet or PDF)

This is a complete introduction to your service, ideal for onboarding, info packs, and working with hospitals or coordinators.

• Page 1: Cover – Logo, photo, contact info, QR code
• Page 2: Our Story – Mission, vision, founder message
• Page 3: Our Approach – Person-centred care, independence, safety
• Pages 4–6: Detailed Service Overview – Core Supports, Capacity Building, Support Coordination with real-life examples
• Page 7: Meet the Team – Staff photos, qualifications, languages
• Page 8: How We Onboard You – Visual steps and required forms
• Page 9: Success Stories – Testimonials, QR codes for videos
• Page 10: FAQs – Key participant questions
• Page 11: Contact Us – All channels + referral QR code

Tips for All Brochure Types

• Use clear, readable fonts (min 14pt)
• Avoid jargon or explain terms
• Keep text in small paragraphs with headings
• Always include a clear call-to-action
• Offer multiple language versions if needed
• Use real client photos (with permission)
• Add QR codes for easy next steps

Final Thoughts

Creating brochures at different levels allows you to serve different audiences more effectively. A simple one-pager might help someone at an event remember your name, while a detailed onboarding guide helps participants feel confident and supported.