As an NDIS service provider, the way you present your services can significantly shape how participants, families, and referral partners perceive your organisation. A brochure is more than just a piece of paper — it’s a communication tool that builds trust, explains your services, and makes your onboarding process easier.
Different participants have different needs. Some may want just a quick overview, while others may need detailed step-by-step information before they make a decision. That’s why offering brochures in three formats — Simple, Moderate, and Detailed — helps ensure you’re ready for every kind of audience.
Let’s explore each format with examples, layout ideas, and best practices.
Why Brochures Matter in the NDIS World
NDIS participants often navigate a complex system. They’re seeking clarity, reassurance, and providers they can trust. Brochures give you the opportunity to speak directly to them in a visual and engaging way.
Well-designed brochures help:
Let’s dive into how you can create effective brochures at three levels of detail.
This version is ideal for quick handouts at events, community visits, clinics, or as a social media downloadable.
Suggested Sections:
Cover Panel
Who We Are
Our Services
Why Choose Us
Contact Information
This brochure is best printed on glossy A4 paper and folded into thirds. Keep language simple and avoid jargon.
This version gives a more structured view of your services and is ideal for first consultations, home visits, or email follow-ups from referrals.
Page 1: Cover
Page 2: About Our Organisation
Page 3: Our Services
Break your services into three key categories:
Core Supports
Capacity Building
Support Coordination
Use short paragraphs with icons or illustrations next to each service type.
Page 4: How to Get Started
• A step-by-step guide:
1. Reach out
2. Meet and discuss your goals
3. Choose services
4. Begin support
Include basic eligibility information, documents needed, and your full contact details.
This format works well as a handout in folders, onboarding kits, or email PDFs.
This is a complete introduction to your service, ideal for onboarding, downloadable info packs, and working with hospitals or support coordinators.
Page 1: Cover
Page 2: Our Story
Page 3: Our Approach
Pages 4 to 6: Detailed Service Overview
Break into three clear parts:
Core Supports
Capacity Building
Support Coordination
Include small real-life examples or testimonials where appropriate.
Page 7: Meet the Team
Page 8: How We Onboard You
Page 9: Success Stories / Testimonials
Page 10: Frequently Asked Questions
Page 11: Contact Us
This type of brochure is ideal for detailed print and downloadable PDFs from your website. It also serves as an onboarding welcome pack.
Tips for All Brochure Types
Final Thoughts
Creating brochures at different levels allows you to serve different audiences more effectively. A simple one-pager might help someone at an event remember your name, while a detailed onboarding guide helps participants feel confident and supported.
NDIS pdf brochure sample